Cancellation/No Show Policy

We have implemented a new cancellation/no show policy to go into effect May 1^st, 2024. We have many days where our schedule is completely booked, so when people have last minute cancellations or don’t show up for their appointment, it does not allow someone else to receive care at that time. Additionally, the doctors then are left with an empty time slot and likely could have filled that appointment with a different patient. Due to this, our new cancellation/no show policy is as follows:

Patients must provide a 24 hour notice to cancel or reschedule any appointments or will be charged a cancellation fee of $25 per appointment.

If a patient is 15 minutes late or more, they will be considered a ‘no show’ for their appointment. No shows will be charged a fee of $25 per appointment.

*We understand that sometimes special circumstances arise where a patient is not able to make their appointment. In these rare situations, the fee may be waived at the owner’s discretion*

Thank you for your understanding!